Experienced supporter of client needs, champion of smart technology
As a senior member of our outsourcing team, Yelena has a leading role in understanding and supporting the management accounting, bookkeeping and payroll needs of BKL’s broad range of clients.
Yelena understands the value of outsourcing services, backed by smart technology, in helping people to run their businesses confidently and productively.
To help meet the needs of our diverse clients, she and the outsourcing team also work closely with bookkeeping software providers including Xero: BKL is a Platinum Partner.
Services provided by Yelena and the outsourcing team include:
- Back office support for international clients during their UK implementation stage
- Guidance for Making Tax Digital
- Management reporting
- VAT returns
- Xero conversion and implementation
- Xero training and post training support
- Xero app implementation and support
Yelena has international experience in outsourcing and accounting, having worked in the USA, Canada and Russia before seeking opportunities in the UK. She joined BKL in 2015.
As well as building relationships with clients, Yelena enjoys contributing to trainee development within BKL. She encourages colleagues to support our clients, and each other, sensibly and proactively.